Frequently Asked Questions

Questions? Here's some info that just might help.

About TopResume

What does TopResume do?

TopResume is the world’s largest resume-writing service. Our team of experts have reviewed millions of resumes and helped over 1 million professionals land more interviews and get hired faster.

We are committed to helping professionals identify and best articulate their personal brands. We offer resume-writing services and expert career advice that helps our clients stand out in today’s crowded job market.

What’s TopResume’s relationship with job boards?

We are the preferred resume-writing partners for many major and niche job boards, thanks to our history of client satisfaction and success. Our focus is on the job seeker. We hone our strategies based on recruiter, hiring manager and other industry feedback, ensuring that each job seeker has the best resume for their job search.

What do your customers and clients have to say?

You can find testimonials from real TopResume customers here, as well as recent TopResume clients on TrustPilot and SiteJabber.

About Our Services

What is the free resume review?

TopResume knows what recruiters are looking for and how to present yourself on paper to maximize opportunities. We will review your resume for free, to provide:

  • Free, confidential, personalized evaluation from trusted experts
  • Objective feedback on layout, language and how well your resume communicates your skills and expertise
  • Personalized recommendations on how to make your resume stronger

Upload your resume for a free review now and you'll receive your personalized expert review within 2 business days.

Does every job seeker need professional resume-writing services?

No, not everyone needs professional help with their resume. That’s why our resume experts will review your resume; to determine whether it’s formatted correctly and successfully showcases your skills. If your resume is already in good shape, we will be sure to let you know!

How much does a professionally written resume cost?

We offer multiple resume-writing packages, so whether you’re an entry-level employee or a C-level executive looking to change careers, we have what you need.

Professional Growth

  • Professionally-written resume that is formatted for success.

Popular

Career Evolution

  • Professionally-written resume that is formatted for success.

  • Custom-written cover letter that is formatted for success and keyword optimized.

  • 60-day interview guarantee

Career Confidence

  • Professionally-written resume that is formatted for success.

  • Custom-written cover letter that is formatted for success and keyword optimized.

  • LinkedIn makeover that is formatted for success and keyword optimized.

  • 60-day interview guarantee

If you’re wondering whether resume-writing services are tax-deductible, the answer is yes (in most cases). Speak to your accountant or our support team for further instructions regarding tax deductions. You can also visit the IRS website.

How does the resume-writing process work?

TopResume uses the expert knowledge of our resume writers, combined with feedback from resume-scanning software called applicant tracking systems (ATS). ATS filters applicants based on keywords and formatting, and TopResume analyzes your resume using similar technology. Our expert writers break down this analysis to figure out how to make your resume more effective.

Your writer will collaborate with you to provide a first draft, which will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.

Does TopResume provide additional job-search services?

In addition to resumes, we professionally write cover letters and LinkedIn profiles. For help with interviews, we now also offer TopInterview, which provides proven strategies and customized interview coaching from the best in the industry.

You can check out our blog for all things resume and career advice. Learn more here.

What is Affirm?

TopResume has partnered with Affirm to offer our customers the option of paying over 3, 6, or 12 months periods. With rates from 0% APR or 10-36% APR. On a $349 purchase, you may pay $31.50 for 12 months with a 15% APR. See if you qualify.

If you have any further questions about Affirm you can click here to learn more.

About Our Writers

Does TopResume provide resume writing for specialized fields?

Yes, our expert writers are certified in over 65 industries, including writing specialized resumes for the military, federal, and academic sectors. They’re well-versed in current best practices and are able to translate experience from one industry to another.

What qualifications do TopResume writers have?

We have a network of over 1,200 writers, including certified career coaches, former and current hiring managers, HR professionals, recruiters and professionals with specialized experience in over 65 industries. This ensures we can match each client with an expert who is a strong match for their needs. TopResume recruits and vets our writers based upon the value they can bring to our clients.

How will you get my information?

We’ve designed our introductory questionnaire to get a sense of your past experience and current goals while allowing you the opportunity to communicate what matters most to you. The questionnaire should only take a few minutes to complete and your answers will help inform the approach your writer takes in restructuring and rewriting your resume. While a previous resume is not required to kickstart the resume writing process, it can save you and your writer time covering the basics.

How do I collaborate with my resume writer?

Our resume-writing process is collaborative between the writer and the client. We use your old resume as a primary source of information. If you don’t have a resume, don’t worry, your writer will send you a brief questionnaire that will provide all the information that we need to get started. Once this has been provided, your new resume will be delivered to you in about a week. Then, you'll have another week to provide feedback to your writer, with up to two rounds of revisions. The process typically takes one to two weeks.

Help & Support

How do I get started?

If you’re ready to have us professionally write your resume, you can find more information on our resume packages here.

Professional Growth

  • Professionally-written resume that is formatted for success.

Popular

Career Evolution

  • Professionally-written resume that is formatted for success.

  • Custom-written cover letter that is formatted for success and keyword optimized.

  • 60-day interview guarantee

Career Confidence

  • Professionally-written resume that is formatted for success.

  • Custom-written cover letter that is formatted for success and keyword optimized.

  • LinkedIn makeover that is formatted for success and keyword optimized.

  • 60-day interview guarantee

How does the 60-day guarantee work?

Not only do we professionally write your resume, we want to make sure it gets you results. So, if you are not receiving two times more job interviews within 60 days of receiving your resume, we will write it again one time, free-of-charge. You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.

What is your refund policy?

All sales are final, but there will be multiple drafts and revisions to ensure your satisfaction. TopResume's writers will work with you throughout the revision period until you are satisfied with your resume.

Have a question about career advice?

We have a blog that covers all things career advice, from interview tips to networking to resume writing. Check it out here.

Still need help? Reach out.

Got questions? TopResume has answers.

Please take the time to check out our FAQs page for answers to your common questions.

We normally respond within 24 hours. If you haven't received anything, check your spam folder.

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